In this article we found, Civil Service Employees Insurance Co. and CSE Safeguard Insurance Co. has come to a settlement with the  CA DOI for apparently 661 claims handling violations. Click here for the story we found.

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This chart snapshot shows the average mileage of  loss vehicles processed in 2010 through AutoClaims Direct’s, DirectLink.

This past weekend, AutoClaims Direct supported ArtSplash in Carlsbad. Below is a photo of our team of Artists finished product. Visit http://www.maribethmcfaul.com/ for our artist’s website.

This interesting graph shows the newer the vehicle, the total loss threshold is higher as well as the average appraisal severity. Pretty much common sense.

Just this morning we received an email from an auto damage appraisal company that has us on their mailing list. We thought we’d make a side by side comparison showing why AutoClaims Direct is the clear choice for national auto damage appraisal services.

AutoClaims Direct averages 57.69% OEM parts usage    Company X averages 72.17%

AutoClaims Direct averages 21.83% A/M parts usage    Company X averages 10.41%

AutoClaims Direct averages 12.66% Used parts usage    Company X averages 7.96%

AutoClaims Direct averages 7.82% Remanufactured parts usage    Company X averages 9.44%

With AutoClaims Direct you have highly trained field representatives meshed with an elite team of quality control auditors to ensure leakage is eliminated. This is why ACD has become the national firm of choice for claims services and has been recognized by Inc. Magazine, Deloitte, the San Diego Business Journal and the American Business Awards as on of the fastest growing companies in America.

AutoClaims Direct leading the way in claims services….

Often adjusters or managers ask.. Why is the file taking longer than 48 hours. Here’s the reasons….. #1 is Difficulty Contacting owner followed by Vehicle not available until a later date. See this interesting chart below.

Of all files processed through AutoClaims Direct’s Directlink in 2010, when the two operations of Repair vs. Replace are compared directly. The following is the chart showing the percentage.

This graph shows the inspection location percentages by field representatives working through AutoClaims Direct’s Directlink for all files in 2010.