In Houston, TX , Allstate is suing a tow company for overcharging and disassembling vehicles of accident victims. Click here to see the full story.

The first reviews are in and the introductory book on auto & home field inspecting is getting rave reviews. “A Field Day In Claims” which gives a foundational starting point on how to properly photograph, inspect and document damage to auto and homeowner losses is having a great reception. There is currently no other book like this in the industry and is an easy read with a great source of basic skill building information. The book is a starting point for those looking to become field damage appraisers.

Reviews such as:

A comprehensive manual for Insurance Claims Professionals/ Don Parker

This is one of those books that after you read/reference it, you’ll wonder how you ever operated in the past without the knowledge it contains. I actually feel empowered after reading this book.
The text is informative while remaining engaging , and actually entertaining-even though the subject is insurance claims.

The photos and diagrams are spot on and really were helpful

A must have for anyone in the insurance industry/ John Gibson

“Very informative lots of information for auto appraisers or insurance adjusters, lots of pictures and diagrams, read this book after working several catastrophe’s and learned some helpful info in scoping an auto loss!”

In this interesting article, Farmers has implemented a digital signature total loss solution. This will save  time and speed settlements. It sounds like a great use of technology. Click here for the story.