Based on recent article from the ASA. It was reported that members of the organization recently met with a Progressive corporate process manager. In an effort to improve industry relations with repair shops, it was indicated that Progressive will minimize the use of spot paint/partial panel refinishing except on case by case basis such as minor chipped paint on panel edging. With Progressive apparently adjusting their guidelines based on the ASA report, the collision repair industry will likely be looking for other carriers to make this change as well. 

State Farm has just filed a request to increase rates in CA. Click here for the story.